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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal Chetumal, Playa Del Carmen, Mx, Lafitte, Mexico, 77710

Banyan Tree Mayakoba, a AAA Five Diamond resort in Mayakoba, showcases a blend of Mexican traditions and Asian hospitality through its world-class dining venues and wellness facilities.

Luxurious Villa Accommodations

Banyan Tree Mayakoba's private villas and suites feature heated plunge pools, spacious terraces, and direct beach access. Each accommodation includes outdoor showers, Talavera earthenware sinks, and Maya-inspired furnishings.

Diverse Dining Venues

The resort's culinary portfolio spans from authentic Thai at Saffron to Mexican specialties at La Copa lounge. The Ixchel experience offers dining aboard traditional Mexican trajineras through Mayakoba's waterways.

Spa and Recreation

Banyan Tree Spa delivers Asian-inspired treatments in Bali-style pavilions. The hydrothermal Rainforest trail and Rangers Club for children provide additional recreation options.

Golf and Sports

The resort provides access to El Camaleon Golf Course, the first PGA Tour course in Latin America. Tennis facilities include four courts and one paddle court.

Strategic Location Benefits

Located 30 miles from Cancun International Airport, the resort offers proximity to Tulum's archaeological ruins and Playa del Carmen's 5th Avenue, both within 45.5 miles and 6.5 miles respectively.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Lagoon & Sunset Rooftop Pool Villa
Max:
2 persons
1800 sq. feet 
Bed options:
1 King-size bed
Lake view
Shower
Private pool
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Oceanfront Veranda Pool Suite King
Max:
2 persons
2340 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Oceanfront Balcony Pool Suite
Max:
2 persons
2910 sq. feet 
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
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Getting around

Available transportation options

City Centre
Lafitte 4.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.8 mi
Cancun (CUN) 30.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Cycling
  • Tennis court
  • Golf course
  • Archery
  • Yoga class
  • Sports trainer
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, Lafitte, Mexico, 77710
Map view
Carretera Federal Chetumal, Playa Del Carmen, Mx, Lafitte, Mexico, 77710
Nearby
Golf Course
El Camaleon Golf Course
2700 ft
Restaurants
Cello
1000 ft
Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort
Tamarind at Banyan Tree Mayakoba
1200 ft
Carretera Federal Chetumal-Puerto Juarez Km
The Tomahawk Den
1000 ft
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Saffron
1400 ft
Carretera Federal Chetumal- Puerto Juarez Km 298 Banyan Tree Mayakoba
La Laguna
1.7 mi
Fairmont Mayakoba Solidaridad Fairmont Mayakoba Hotel
Koba Casa Club
1.3 mi
Carretera Federal Cancun-Playa del Carmen km 298 El Camaleón Golf Course
Brisas Restaurant
2.4 mi
Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.9
8.9/10 based on 128 reviews
James
United States, March  2025
5.4/10

My stay at Banyan Tree Mayakoba was a luxurious escape, highlighted by beautifully designed villas and attentive service. The staff always greeted me with smiles, and the private surroundings made for a peaceful experience. However, I did face a few maintenance issues in the room that took longer to resolve than I expected. Overall, it was a nice trip that I would highly recommend.

Rooms
9.0
The villas were exquisite, featuring private pools and spacious layouts. Everything from the linens to the amenities made me feel pampered. I especially appreciated the added bonuses like the separate living area and the generous bathroom sizes. However, some aspects like lighting in certain areas could use improvement.
Service
9.0
The service was incredibly friendly and attentive, exceeding my expectations. The staff worked hard to accommodate my needs, making me feel welcomed throughout my stay. Although I had to remind them about a maintenance issue in my bathroom, their overall dedication to customer care was impressive.
Location
9.0
The resort is set in a beautiful, peaceful area surrounded by lush greenery. The Mayakoba jungle atmosphere made it easy to forget that I was in a gated resort. Traveling from Cancun took about 40 minutes, but the tranquil environment was worth the journey. The convenience of biking around the hotel to the beach was a good bonus.
Dining
8.0
The dining options were extensive, featuring a delicious blend of European and Mexican cuisines. I particularly enjoyed breakfast with its made-to-order stations for crepes and omelets. although the prices were on the higher side, the quality of food made it worth it.
Facilities
8.0
The facilities were well-kept and offered a variety of services like room service and concierge. The spa was decent, but I found the relaxation area lacking compared to other luxury resorts I've visited. Still, the main pools and private beach areas added to the overall experience.
Christopher
United States, February  2025
5.4/10

My stay at Banyan Tree Mayakoba was pleasant with some highlights, but it lacked the really good touch I was hoping for. The villa I stayed in was beautiful, and the lagoon setting is stunning. However, I found the beach area disappointing, and the dining options felt overpriced for what they offered. Overall, it was a nice experience, but not as nice as I expected. 🌴✨

Rooms
8.0
I loved the spacious villa with its private outdoor garden and plunge pool. It was clean and well-appointed, making for a comfortable stay.
Service
7.0
While the staff was friendly and eager to assist, there were moments where the service felt a bit lacking, particularly during check-in.
Location
9.0
The resort's lagoon view is amazing, offering a peaceful retreat away from the hustle of Cancun and Playa del Carmen.
Dining
6.0
Breakfast was a standout with plenty of options, but overall, I found the dining to be pricey and lacking variety.
Facilities
8.0
The facilities were great and included biking options, which added to the experience, though some paths were clumsy.
Marshall
United States, January  2025
5.2/10

My stay at Banyan Tree Mayakoba was absolutely fantastic, marked by luxurious accommodations and really good service. However, the restaurant prices were quite steep, which was a notable downside. Overall, I would highly recommend this tropical paradise for a relaxing getaway.

Rooms
10.0
I stayed in a Bliss Pool Villa, which was spacious and featured a private pool and a beautiful outdoor bathtub. It was truly a retreat designed for luxury and comfort.
Service
10.0
The service was excellent, with friendly and caring staff who went out of their way to meet my needs. They were always quick to assist with any requests I had during my stay.
Location
9.0
The hotel's location is beautifully tucked away, offering privacy and a serene atmosphere. Although it's not right at shopping locations, the secluded vibe added to the overall experience.
Dining
8.0
While the breakfast buffet was magnificent, the dinner prices were excessive. A meal for two often exceeded $250, which made dining options a bit challenging.
Facilities
9.0
The spa services were excellent, including a unique rainforest experience. Additionally, they offered a variety of amenities that made my stay comfortable and enjoyable.
Edwin
United States, December  2024
5.8/10

My stay at Banyan Tree Mayakoba was nothing short of lovely. The service was really good, with every team member eager to help, from the moment I arrived until I checked out. The spacious oceanfront suite was a dream, featuring a private plunge pool that I loved. The only downside was the food prices; while everything was delicious, it felt a bit steep compared to other high-end resorts I've visited.

Rooms
10.0
I was fortunate to stay in an oceanfront suite that was huge and beautifully designed, complete with a private plunge pool. The open bathroom was a nice touch and made my stay even more enjoyable.
Service
10.0
The staff treated me like family. Everyone was friendly and attentive, from the reception to the poolside service, which really elevated my experience.
Location
10.0
The resort is nestled in a stunning part of the Mexican Caribbean, surrounded by lush nature. The grounds are pristine and made exploring by bike a joy.
Dining
8.0
While the dining options were extensive and the food quality was great, I found the costs to be quite high, especially the buffet dinners. I still enjoyed the diverse menu offerings, though!
Facilities
10.0
The facilities were impressive, with plenty of on-site amenities like pools, biking trails, and a stunning spa that I indulged in. It really added to the overall luxury of my stay.
Brad
United States, December  2024
5.8/10

I had an absolutely wonderful stay at Banyan Tree Mayakoba. The service was really good right from check-in, with good touches like welcome drinks and flower bracelets. The villa was spacious and beautifully designed, though I found the dining options somewhat limited for vegetarians. Overall, the stunning nature trails and the luxurious spa made my experience quite special, despite a few minor issues with room maintenance.

Rooms
10.0
My Spa Pool Villa was luxurious and spacious, featuring a lovely courtyard and a private pool. The layout had everything I needed for a comfortable stay.
Service
10.0
The staff were always helpful and attentive, ensuring every little detail was taken care of, from the check-in process to arranging spa appointments.
Location
9.0
The resort is beautifully located amidst lush greenery, providing a peaceful retreat, though some areas were a bit of a bike ride from my villa.
Dining
8.0
While the food quality was excellent, I found the vegetarian choices somewhat limited. Dining at the Thai restaurant Saffron was a standout with delicious options.
Facilities
9.0
The array of facilities available, including the bike rentals and spa, made exploring the resort enjoyable. However, there were a few issues, like maintenance in the room that needed attention.
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Rooms and Guests2 Guests, 1 Room